Description of the measure Define a set of transparency indicators to be associated with digital services, and promote their implementation in an initial set of pilot services

What is the problem addressed by the commitment? In general, when citizens use digital public services, they do not have access to indicators on the provision of the service, such as average expected time for completion

How will the commitment contribute to solve it? In defining a set of desirable indicators, we are contributing to the adoption of the principle of transparency by design in the development of digital public services. It is also intended that the indicators thus defined be implemented immediately in an initial set of pilot services, and that their implementation can be progressively extended to other services.In defining a set of desirable indicators, we are contributing to the adoption of the principle of transparency by design in the development of digital public services. It is also intended that the indicators thus defined be implemented immediately in an initial set of pilot services, and that their implementation can be progressively extended to other services